Frequently Asked Questions
Do you deliver and what are the rates?
There are currently two options. Shipping via Canada Post and local delivery. We ship across Canada using Canada Post and you will see the rates at checkout. We also offer a local delivery option for a flat fee of $5. This option is available to customers within a local area near our farm. If you reside in this zone the local delivery option will be available at checkout.
Do you offer free delivery?
Yes. We offer free shipping anywhere in Canada on purchases of $80 or more. This option will be available at checkout when your purchase meets this requirement.
Are your products available all year round?
It depends on the product and the availability of stock. Due to the nature of the product there is limited availability at times for some things such as fresh bundles. Other items can have a supply that will last and can be available year round.
Do you sell lavender plants?
We generally have a number of seedlings available for sale at our seasonal market locations. Although we do not currently sell live plants online we may also have some available in season for local pickup. Contact us for more info.
What payment methods do you accept?
Our site accepts all credit card transactions, Interac debit, as well as Apple Pay, Google Pay, Shop Pay, and PayPal. We also offer e-transfer payment.
How can I get in contact about a product or purchase?
You can contact us at firstname.lastname@example.org or by visiting our social media pages and sending us a message. We will do our best to ensure you are completely satisfied with any or all questions you may have.